Director of Marketing at Hotel Harper · 11-50 employees
KeyBuzz Digital provided clear, practical digital marketing guidance with strong communication and a strategy focused on real business results.
We hired KeyBuzz Digital to improve our overall online presence, including SEO, website strategy, local search visibility, and digital marketing guidance. They reviewed our existing website and digital footprint, identified areas where we were losing visibility and opportunities, and provided clear recommendations for improvement. KeyBuzz delivered SEO and website optimization recommendations, content and messaging improvements, local search enhancements, and practical guidance on how to make our business easier to find and understand online. Communication was a strong point throughout the project. They were responsive, easy to work with, and took the time to explain recommendations in a way that was clear and practical rather than overly technical. We also felt the service provided good value for the investment. The recommendations were thoughtful and tailored to our business, and we came away with a much clearer understanding of where to focus our marketing efforts and how to improve our digital presence. What stood out most was their ability to connect the strategy back to actual business goals rather than simply focusing on rankings or traffic.
What went well
KeyBuzz was responsive, easy to work with, and took the time to explain recommendations clearly without relying on unnecessary marketing jargon. They also did a good job of looking at the bigger picture rather than focusing on just one channel. The recommendations considered SEO, website usability, local visibility, content, and conversion opportunities together, which made the strategy feel much more practical and connected to our actual business goals. We especially appreciated that the recommendations were specific to our business rather than a generic checklist. It gave us a clearer understanding of what needed attention, what should be prioritized, and where our marketing investment could have the greatest impact.
What could be better
The overall experience was very positive. If anything, having a little more upfront detail around timelines, priorities, and which recommendations would have the greatest short-term impact could have made the process even smoother. There were also a few areas where additional implementation support would have been helpful, especially when moving from strategy into execution. That said, the recommendations were clear, practical, and gave us a strong roadmap to work from.
- Performance
- 5/5
- Communication
- 5/5
- Value for money
- 4/5
- Expertise
- 5/5
August 28, 2026
